If the problem persists, contact GoLaser. Remove the handpiece from the device and reconnect it, set the spot size, calibrate, and try again. Slider Attachment Not Recognized – Reinstall the slider attachment or insert a different size slider attachment. Turn off the laser system for 30 seconds and then restart the laser machine. If the problem persists, contact GoLaser.ĭCD Canister Warm Up – DCD pressure is not in the normal range after 60 minutes. If the problem persists, contact GoLaser.įluid Warm Up – DI temperature is not in the normal range after 60 minutes. If the problem persists, contact GoLaser.ĭCD Canister Temperature Sensor – Turn off the laser system, allow it to cool down, and then restart the laser system. Replace the canister and allow the device to heat up the canister and try again. Cryogen Canister may have been heated at a rapid rate causing excess pressure within the canister and causing this fault. If the problem persists, contact GoLaser.ĭCD Canister High Pressure – Faulty pressure sensor or overheated DCD canister. If the symptom persists: Take out the canister, and shake it to see if it has gas in it or not. Fill the reservoir with Distilled or DI water.Ĭryogen counter on ‘0’ – Reset the counter by pressing and holding down the cryogen counter button on your screen. If a water leak is present, contact GoLaser.įluid Level Low – Distilled or DI water level is low. – Check for Distilled or DI water leaks underneath the laser system. – Turn off the laser system and allow sufficient time for the laser system to cool down. Use distilled water to refill ONLY, not demineralised.įluid Temperature Sensor – Temperature sensor fault (sensor circuit open or shorted). Turn the machine off for 30 minutes prior to adding water. Your machine MUST cool down before water is added. The water level should be just under the lip, top-up water takes to this level if it is a little low. – Turn off the laser system for 30 seconds and then restart the laser system.įluid Flow – Check your device’s water tank and the level of the water in the tank. – Verify the laser system is more than 12 inches (305 mm) from the wall. – Verify the laser room environment and temperature meet the – Check the Distilled or DI water level (the reservoir should be filled with Distilled or DI water). Turn off the laser system and allow sufficient time for the laser system to cool down. If the problem persists, contact GoLaser.įluid High Temperature – Distilled or DI water is over-temperature. Turn off the laser for 30 seconds and then restart the system. Verify the laser room environment and temperature meet the specification requirement. Put the laser on Standby and allow sufficient time for the system to warm up. If the problem persists, contact GoLaser service.ĭI Water Low Temperature – Distilled or DI water is under temperature. If the problem persists, contact GoLaser.Ĭall port switch fault – Calport redundant switches indicate different states for longer than 1 second. – Aging laser head or laser head components.Ĭalibrate the laser system. – Laser system mobility shocks may have shifted the laser head out of alignment. Power Supply Charging Rate – Turn off the laser for 30 seconds and then restart the system If the problem persists, contact GoLaser.Ĭalibration – The laser system failed to find threshold HD energy within normal voltage or the laser system failed to find Max HD energy within 60 pulses. If the problem persists, contact GoLaser.ĭischarge Error – High voltage dump circuit test failed. Power Supply Charge – Turn off the laser for 30 seconds and then restart the system. Power Supply Tolerance – Turn off the laser for 30 seconds and then restart the system. Power Supply Communication – Turn off the laser for 30 seconds and then restart the system. It does not respond to actuation to the correct state. Shutter – The shutter is not in the correct state when checked. If the problem persists, contact GoLaser.Ĭanister Bubble Circuit – The canister bubble circuit test did not detect a change in the signal. Handpiece Bubble Circuit – Handpiece bubble circuit test did not detect a change in the signal.
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